Out of the Office


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What do people do?

My favorite book as a kid was Richard Scarry’s What Do People Do All Day? Here’s the description from Good Reads:

An illustrated panorama of the animals of Busytown at work, describing the occupations and activities of many of her citizens through detailed drawings with labels indicating processes and equipment used as they perform their jobs.

Doing user research is just like reading a page about Busytown and looking at a cross-section of one of Richard Scary’s buildlngs. What do people do? With what tools? Who do they work with? And so on… Just minus Lowly Worm popping up everywhere. 

This week at UX Strategies Summit San Francisco, I’ll get to share what I do (yah, what do I do?) in my presentation on building a UX team. I complied my 10+ years of advice, tips and resources from growing teams, building systems and evangelizing design.

l’ll update this post with the slides after the talk.